Cookie Policy for MediCareBot

Effective Date: October 1, 2024
Company Name: MediCareBot
Company Address: Andrassy ut 1, Budapest, Hungary
Contact Information: support@medicarebot.live, +36 21 201 2020

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Introduction

MediCareBot uses cookies and similar tracking technologies on its platform to enhance user experience, collect analytics, and ensure the smooth functioning of our services. This Cookie Policy explains how we use cookies, the types of cookies we use, and how users can control their cookie preferences. We comply with GDPR and other relevant regulations regarding data protection and user privacy.

1. What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember information about your visit, such as your language preferences or login details. This makes your next visit easier and the site more useful to you.

There are different types of cookies:

• Session Cookies: These are temporary cookies that expire once you close your browser.
• Persistent Cookies: These remain on your device for a set period or until you delete them.
• First-Party Cookies: These are set by the website you’re visiting.
• Third-Party Cookies: These are set by third parties like analytics or marketing services.

2. Types of Cookies We Use

MediCareBot uses the following types of cookies:

Essential Cookies

These cookies are necessary for the platform to function correctly. They allow basic features like secure login, user session management, and access to secured areas of the site.

• Example: User authentication cookies to maintain your session during your use of the platform.

Performance Cookies

Performance cookies help us analyze how visitors use our platform. These cookies do not collect personal data and are used to understand overall site performance, improve user experience, and troubleshoot issues.

• Example: Google Analytics to track website usage patterns and generate insights into how users interact with the platform.

Functionality Cookies

These cookies store user preferences (such as language or region) and provide enhanced, personalized features when you return to the platform.

• Example: Remembering your login details so you do not need to re-enter them each time you visit the site.

Targeting/Advertising Cookies

These cookies are used to deliver relevant advertisements to users and track the performance of our marketing campaigns. They may also track your activity across multiple sites to create a profile of your interests.

• Example: Cookies placed by third-party ad networks to measure the effectiveness of ads shown on our platform.

3. Why We Use Cookies

MediCareBot uses cookies for the following purposes:

• Analytics: To understand how users engage with our platform, enabling us to make improvements.
• Session Tracking: To maintain your login session and ensure the correct functioning of user-specific features.
• Personalization: To store user preferences and improve your browsing experience.
• Marketing: To deliver targeted advertisements and track the effectiveness of campaigns.

4. Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and Delete Cookies: See what cookies are stored on your device and delete them individually or all at once.
• Block Cookies: Set your browser to block all cookies or only third-party cookies.
• Alert Settings: Configure your browser to notify you when cookies are being used.

Note: Disabling cookies, especially essential cookies, may affect the functionality of the MediCareBot platform, including your ability to log in and use certain services.

For more detailed instructions on how to manage cookies on popular browsers, refer to the following links:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge

5. Third-Party Cookies

MediCareBot partners with third-party service providers, such as Google Analytics and other marketing platforms, to improve performance and enhance the user experience. These third parties may place cookies on your device when you visit our platform. These cookies are subject to the third-party provider’s privacy and cookie policies.

Third-Party Services Used:

• Google Analytics: For tracking website performance and user behavior.
• Facebook Ads and Google Ads: For targeted marketing campaigns and tracking ad performance.

6. Cookie Consent and GDPR Compliance

When you first visit MediCareBot, we provide a consent banner in accordance with GDPR requirements. You can accept or reject non-essential cookies. By continuing to use the site without changing your settings, you consent to our use of cookies in accordance with this policy.

You can withdraw or modify your consent at any time through the cookie settings available on the platform or by adjusting your browser settings.

7. Contact Us

If you have any questions regarding our use of cookies or wish to learn more about how we process your personal data, please contact us at:

Email: support@medicarebot.live
Phone: +36 21 201 2020
Address: Andrassy ut 1, Budapest, Hungary