Increased Efficiency for a Mid-sized Clinic
Challenge: A growing clinic faced challenges handling the increasing volume of patient inquiries, appointment scheduling, and follow-ups. The administrative staff struggled to keep up with both routine queries and new patient onboarding, leading to operational bottlenecks.
Solution: The clinic integrated MediCareBot to automate appointment scheduling, reminders, and patient communication. The bot also helped answer FAQs and routed complex queries to staff when necessary.
Results:
- 80% reduction in administrative workload, allowing staff to focus on more critical tasks.
- 50% increase in patient engagement, with more patients booking appointments outside of regular office hours.
- 40% reduction in missed appointments thanks to automated reminders.
Project Info
- Category: Ai Health Care
- Client: Kers
- Location: Usa
- Surface Area: Skermset
- Architect: Istiak
- Completed Date: 2018
- Year Of Complited: 50k