Streamlined Operations for a Hospital
Challenge: A hospital experienced operational inefficiencies due to the high volume of incoming patient queries, appointment requests, and billing inquiries. The staff was overwhelmed by routine administrative tasks, leaving less time for direct patient care.
Solution: The hospital deployed MediCareBot to automate routine tasks like scheduling, billing inquiries, and patient intake. The bot integrated with the hospital’s CRM and EHR systems to ensure seamless data management.
Results:
- 90% improvement in patient communication across multiple channels (web, WhatsApp, email).
- 50% faster response times to inquiries, leading to improved patient satisfaction.
- 20% increase in lead conversion due to automated follow-ups and proactive outreach.
Project Info
- Category: Ai Health Care
- Client: Kers
- Location: Usa
- Surface Area: Skermset
- Architect: Istiak
- Completed Date: 2018
- Year Of Complited: 50k